Shipping + Returns
updated June 2, 2021
In-Store Pick Up & Curbside Pick Up
In-store and curbside pick up are available for free. For curbside pick up, call 828-520-1158 and we will run your order out!
Shipping
Shipping is a flat rate for clothing and small items in the USA of $9. Orders for clothing and small items over $100 ship free in the USA. For international shipping, please email us at info@shopastonjames.com. Home good + decor items will be calculated at checkout
Order Processing
All items are packaged and mailed the next business day. Please note this excludes holidays and weekends. We are not responsible for any lost or damaged items in transit. You will will receive an email with your tracking information or pickup times at the store. Please note, items could be delayed shipping due to the current wait times at USPS, FedEx, and UPS.
Returns
If you are not 100% satisfied with your purchase, you may return your items within 7 days with tags still in tact on clothing. We do not accept items back with a missing tag, odor, or defect. You will only be given store credit for your return. We reserve the right to refuse a return if these conditions are not met.